Visiting Us

Kathy Ervine

Your First Appointment

Being told you have cancer may make you feel worried and scared. We understand your first visit to the Durham Regional Cancer Centre can also make you feel this way. There is a lot to learn when you first get started with your cancer care and treatment. Your questions and concerns are important to us. While at the cancer centre, you will meet many members of your healthcare team.  You are the most important member of this team. We encourage you and your family member/partner-in-care to be involved in your care.

For your first appointment, you will check in at the main floor reception desk. After you check in, you may be called to have blood work done. This will only happen if your doctor or nurse practitioner has ordered blood work. A member of your healthcare team will call you from the waiting room for your appointment.

Your healthcare team will review your medical history, your reports, and talk to you about your choices for care and treatment. Normally, you will not have treatment at your first appointment. We will tell you if you are to have treatment.

You may be in the cancer centre for a few hours.  Please bring any medications you may need to take during this time. You will be given an ID card.  You will use this card to check in for all of your future appointments. 

For more information, please review our Your Guide to the Cancer Centre.

Register for MyChart.

A video appointment with your doctor

A video appointment with your pharmacist


Getting Here

If you don't have a family or friend that can drive you to your appointments, you may want to:



Parking is available:

  • On the north side of the hospital on Hospital Court
  • On the south side of the hospital at the end of Parkwood Court

Bring the ticket you get from the machine when you enter the parking garage with you into the hospital. You will need to pay a fee before you leave the parking garage. Payment can only be made by credit or debit card. Pay stations are located in the main lobby of the hospital and in the parking garages. The first 1/2 hour of parking is free. If you are coming to the cancer centre for regular appointments, buying a 5 or 10 exit pass will save you money on the daily parking rate. You may also want to call the Parking Office to ask about a monthly parking pass. 

You can call the Parking Office at 905-576-8711 or 1-866-338-1778 at extension 33707.

If you are unable to walk from the parking garage, your driver can drop you off at the fron of the Cancer Centre on Parkwood Court (south side of the hospital).

You may be able to claim your parking and transportation costs as a medical expense on your taxes.  


Finding Us

If you parked in the south garage on Parkwood Court, continue along Parkwood Court until you reach the third entrance. This is the entrance to the cancer centre.

If you parked on Hospital Court, enter the hospital through the revolving doors and follow the hallway into the main lobby (retail food court/Tim Horton's area). Continue past the escalators and turn left in the next hallway. Continue through the set of double doors into C-Wing. This is the main floor of the cancer centre.