Visiting Us

Kathy Ervine

Your appointments at the Durham Regional Cancer Centre (DRCC)

Being told you have cancer may make you feel worried and scared. We understand your first visit to the DRCC can also make you feel this way. There is a lot to learn when you first get started with your cancer care and treatment. Your questions and concerns are important to us. While at the cancer centre, you will meet many members of your healthcare team.  You are the most important member of this team. We encourage you and your family member/partner-in-care to be involved in your care.

What you need to do to keep yourself and others safe when you come for an appointment at the hospital or cancer centre:  

  1. You will be asked COVID-19 screening questions at the hospital entrance. It is important you answer these screening questions truthfully. This allows your healthcare team to safely plan for the next steps in your care and treatment. 
  2. Clean your hands with hand sanitizer often. 
  3. Wear a mask at all times.
  4. Do not eat or drink while you are in the hospital/cancer centre.  Talk to a member of your healthcare team if you have questions about this. 
  5. Keep a 2 meter distance between you and others. 

Click here to read more about the plan we have in place to keep you safe during the COVID-19 pandemic. 

  • When you come to the cancer for an appointment, you need to check in at one of the cancer centre computers.
  • If you are feeling unwell, please call a member of your healthcare team before you come for your appointment. Call 1-866-338-1778 / 905-576-8711 and use the extension number you were given by your nurse or  physician's clerk. You can also call the main receptionist at extension 33282. 
  • Lakeridge Health is continuing to restrict visitors in the hospital. This includes your family members/partners-in-care. Talk to a member of your healthcare team if you have questions about this. 
  • Some of your appointments may be scheduled as a telephone or video appointment with your healthcare team. You may also have some of your appointments rescheduled.   This will only be done if it is the right option for your care and treatment.

For more information, click here to read our Your Guide to the Durham Regional Cancer Centre. 

Register for MyChart here

A video appointment with your doctor

A video appointment with your pharmacist

 

Getting Here

If you don't have a family or friend that can drive you to your appointments, you may want to:

 

Parking

Parking is available:

  • On the north side of the hospital on Hospital Court
  • On the south side of the hospital at the end of Parkwood Court

Bring the ticket you get from the machine when you enter the parking garage with you into the hospital. You will need to pay a fee before you leave the parking garage. Payment can only be made by credit or debit card. Pay stations are located in the main lobby of the hospital and in the parking garages. The first 1/2 hour of parking is free. If you are coming to the cancer centre for regular appointments, buying a 5 or 10 exit pass will save you money on the daily parking rate. You may also want to call the Parking Office to ask about a monthly parking pass. 

You can call the Parking Office at 905-576-8711 or 1-866-338-1778 at extension 33707.

If you are unable to walk from the parking garage, your driver can drop you off at the fron of the Cancer Centre on Parkwood Court (south side of the hospital).

You may be able to claim your parking and transportation costs as a medical expense on your taxes.  

 

Finding Us

If you parked in the south garage on Parkwood Court, continue along Parkwood Court until you reach the third entrance. This is the entrance to the cancer centre.

If you parked on Hospital Court, enter the hospital through the revolving doors and follow the hallway into the main lobby (retail food court/Tim Horton's area). Continue past the escalators and turn left in the next hallway. Continue through the set of double doors into C-Wing. This is the main floor of the cancer centre.