Visiting Us

Visiting Guidelines

• Keep your hands clean
  Please make sure you wash your hands or use hand sanitizer (located throughout our hospitals) before entering and upon leaving a patient's room.

• Choose hospital-friendly gifts
  If you are planning to bring balloons or flowers to a patient, please choose mylar balloons (not latex) and unscented flowers. You can find these in our gift shops.

• Visit when you're healthy
  Please help us keep our patients safe by staying home if you're feeling unwell. You can send your wishes by using our free email a patient service.

• Help keep our hospital scent-free
  Scented products can cause serious allergic reactions for many people. Please refrain from using or bringing as a gift, any scented perfumes, deodorants, after-shave lotions and other scented products. 

Where to Stay

The Region of Durham maintains a list of local accommodations for you to choose from.

What to do in an Emergency

If there is an emergency at one of our hospital sites, we will make an overhead announcement. Please stay calm and follow the instructions of our staff.

Fire Safety

If there is a fire at one of our hospital sites, you will hear an overhead announcement for "code red". Please stay calm and follow the instructions of our staff. Do not use the elevators or try to leave on your own, as fire doors will be closed.

All of our staff receive mandatory fire-safety training and participate in fire drills regularly.

We're a Smoke-Free Environment

In compliance with the Smoke-Free Ontario Act and Electronic Cigarettes Act and Regulations, Lakeridge Health prohibits the use of any form of smoking or the use/vaping of electronic cigarettes (e-cigarettes) on any of its properties.