Visiting Us

Woman and man having a conversation

Visiting Hours

Our general visiting hours are from 11 a.m. to 8 p.m. Special arrangements can be made for patients in our paediatric, palliative care, critical care or birthing units.

Visiting Guidelines

  • Keep your hands clean
    Please make sure you wash your hands or use hand sanitizer (located throughout our hospitals) before entering and upon leaving a patient's room.

  • Choose hospital-friendly gifts
    If you are planning to bring balloons or flowers to a patient, please choose mylar balloons (not latex) and unscented flowers. You can find these in our gift shops.

  • Visit when you're healthy
    Please help us keep our patients safe by staying home if you're feeling unwell. You can send your wishes by using our free email a patient service.

Where to Stay

The Region of Durham maintains a list of local accommodations for you to choose from.

What to do in an Emergency

If there is an emergency at one of our hospital sites, we will make an overhead announcement. Please stay calm and follow the instructions of our staff.

Fire Safety

If there is a fire at one of our hospital sites, you will hear an overhead announcement for "code red". Please stay calm and follow the instructions of our staff. Do not use the elevators or try to leave on your own, as fire doors will be closed.

All of our staff receive mandatory fire-safety training and participate in fire drills regularly.