Contact Us

 FAQ's 

How do I obtain my health records?

For health records from Oshawa, Bowmanville, Port Perry or Whitby Hospitals, please call 905-576-8711 ext. 4174.

For health records from Ajax-Pickering Hospital, please call 905-683-2320 ext. 1488.

An example of health records may include blood work, CT scan, X-ray or ultrasound test results.

How do I book or cancel an appointment?

Fracture Clinic: 905-576-8711 ext. 3301

Durham Region Cancer Centre: 905-576-8711 ext. 3282.  Click here for a link to our Cancer Care web page

Colposcopy: 905-576-8711 ext. 4146

Information about breast screening, click here

For all other appointments, please call 905-576-8711 ext. 4717.

How do I get a referral to a psychiatrist?

Your family Doctor will need to make a referral to a Psychiatrist. Click below for the Psychiatrist referral form that your Family Doctor is required to complete and submit.

Ajax-Pickering Form

Oshawa Form

What if I don’t have a Family Doctor?  Click here

What do I do if myself or a family member needs assistance with addiction and substance abuse?

Link to Pinewood

Link to MH page

Link to RAAM Clinic

Who can I call for questions about my bill, to make payments or to ask about medical costs for non-Ontario residents?

Call Patient Accounts: 905-576-8711 ext. 3203

How do I find out where a patient is in the hospital?

Call 905-576-8711 and dial “0”

How do I book birthing classes?

Click here for a link to our birthing classes calendar and registration.

Where can I get information about physiotherapy after surgery?

Click here for the physiotherapy referral form. 

This form will need to be filled out by your Doctor.         

How do I arrange dialysis if I am visiting from out of town?

Call 905-576-8711 ext. 2660 to speak with a Hemodialysis Team Leader who will help you. 

How do I get homecare?

You will get information through the hospital discharge process or Family Doctor.

Click the link below.

http://healthcareathome.ca/centraleast/en/Getting-care/Getting-Care-at-Home/How-We-Help

How do I become a volunteer?

Click here for more information on volunteer opportunities.

Call 905-623-3331 ext. 1288

How do I get a student placement?

Click here for more information on student placements with Lakeridge Health.