Contact Us

Share a compliment or a concern 

At Lakeridge Health, our mission is to deliver high quality health care to the friends, family and neighbours who come through our doors. It's all about Excellence - every moment, every day. That's why it's so important that we hear from you about your experience with us. The Patient Relations service is here to provide support to you - our patients and families who rely on Lakeridge Health.

There are many ways you can get in contact with us.

• Send us an email at patientrelations@lakeridgehealth.on.ca and let us know about your concerns or compliments.
• You can phone a Patient Relations Representative at 905-576-8711 ext. 4402. Our representatives are available to take your call from 8 a.m. to 4 p.m. Monday to Friday.
• If you are currently an inpatient with us at Lakeridge Health - that means you're staying overnight - then you can speak directly to your Patient Care Manager or Patient Care Specialist on your unit to discuss the care you are receiving.

Make/change an appointment

• For appointments for tests or scans (such as for a CT scan, MRI or ultrasound) please contact the central bookings office at 905-721-4717.
• For mammography, ultrasound or Echocardiogram appointments in Bowmanville, please contact 905-623-3331 x1458.
• For Heather Griffith Breast Assessment Centre appointments, please contact the centre at 905-576-8711 x6414.
• For eye centre appointments, please contact your referring surgeon or doctor.

Media Line
905-576-8711 ext. 4317

Urgent after-hours media requests
905-576-8711 ext. 0 and ask to have the on-call Corporate Communications representative paged.