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Patient Relations

Share a compliment or a concern 

At Lakeridge Health, our mission is to deliver high quality health care to the friends, family and neighbours who come through our doors. It's all about Excellence - every moment, every day. That's why it's so important that we hear from you about your experience with us. The Patient Relations service is here to provide support to you - our patients and families who rely on Lakeridge Health.

There are many ways you can get in contact with us.

  • Send us an email at and let us know about your concerns or compliments.
  • You can phone a Patient Relations Representative at 905-576-8711 ext. 4402. Our representatives are available to take your call from 8 a.m. to 4 p.m. Monday to Friday.
  • If you are currently an inpatient with us at Lakeridge Health - that means you're staying overnight - then you can speak directly to your Patient Care Manager or Patient Care Specialist on your unit to discuss the care you are receiving.


Make/change an appointment

  • For appointments for tests or scans (such as for a CT scan, MRI or ultrasound) please contact the central bookings office at 905-721-4717.
  • For mammography, ultrasound or Echocardiogram appointments in Bowmanville, please contact 905-623-3331 x1458.
  • For Heather Griffith Breast Assessment Centre appointments, please contact the centre at 905-576-8711 x6414.
  • For eye centre appointments, please contact your referring surgeon or doctor.

Hospital Sites

Lakeridge Health Bowmanville

47 Liberty Street South

Bowmanville, ON L1C 2N4


Lakeridge Health Oshawa

1 Hospital Court

Oshawa, ON L1G 2B9


Lakeridge Health Port Perry

451 Paxton Street

Port Perry, ON L9L 1L9


Lakeridge Health Whitby

300 Gordon Street

Whitby, ON L1N 5T2


Lakeridge Health Ajax and Pickering 

580 Harwood Avenue South

Ajax, ON L1S 2J4



Leadership Team


Media Line
905-576-8711 ext. 4317

Urgent after-hours media requests
905-576-8711 ext. 0 and ask to have the on-call Corporate Communications representative paged. 

Board of Trustees


Volunteer Resources