Contact Us

Patient Experience Office

At Lakeridge Health, our mission is to deliver high quality health care to the friends, family and neighbours who come through our doors. It's all about Excellence - every moment, every day.

That's why it's so important that we hear from you about your experience with us. The Patient Experience Office is here to provide support to you - our patients and families who rely on Lakeridge Health.

There are many ways you can get in contact with us.


Send us an email at and let us know about your questions, concerns or compliments.


You can phone a Patient Experience Specialist at 905-576-8711 ext. 4402. Our Specialists are available to take your call from 8:00 a.m. to 4:30 p.m. Monday to Friday.

Other Opportunities

If you are currently an inpatient with us at Lakeridge Health - that means you're staying overnight - then you can speak directly to your Patient Care Manager or Patient Care Specialist on your unit to discuss the care you are receiving.

Hospital Sites

Ajax Pickering Hospital 

580 Harwood Ave S,

Ajax, ON L1S 2J4


Bowmanville Hospital 

47 Liberty Street South

Bowmanville, ON L1C 2N4


Oshawa Hospital 

1 Hospital Court

Oshawa, ON L1G 2B9


Port Perry Hospital 

451 Paxton Street

Port Perry, ON L9L 1L9


Whitby Hospital 

300 Gordon Street

Whitby, ON L1N 2T5


Leadership Team

Matthew Anderson, President & CEO

905-576-8711 ext. 4421

Susan deRyk, Executive Vice President, and Chief Transformation Officer 

905-576-8711 ext. 3002

Tom McHugh, Executive Vice-President, Clinical Programs and RVP Cancer Services

905-576-8711 ext. 4552 Oshawa

905-623-3331 ext. 1154 Bowmanville

Dr. Tony Stone, Chief of Staff

905-576-8711 ext. 3266

Dr. George Buldo, Vice President, Medical and Academic Affairs

905-576-8711 ext. 4444

Natalie Hovey, Vice President, Finance

905-576-8711 ext. 4232

Christine Nuernberger, Vice President, People

905-576-8711 ext. 3003

Leslie Motz, Vice President, Clinical Services & Chief Nursing Executive

905-576-8711 ext. 3899


Media Line
905-576-8711 ext. 4317 or 905-242-5091

Urgent after-hours media requests
905-242-5091 or email at 

Board of Trustees


Volunteer Resources