Critical Care

People with life-threatening injuries, illnesses, or who require continuous observation after a surgical procedure may be placed in Critical Care. Our Critical Care Unit provides intensive resuscitation, treatment and monitoring to some of our most seriously ill patients.

Lakeridge Health has state-of-the-art Critical Care Units at our Bowmanville and Oshawa sites. Our specially trained doctors, nurses and respiratory therapists work as a team to provide the best possible care.

Our Philosophy of CareCritical Care staff talk at the team centre

We believe in a holistic approach to care, treating the body as well as the mind and spirit.

Caring for the critical patient

Care in the Critical Care Unit is provided by a multidisciplinary Critical Care Team, which is composed of specially trained doctors, nurses, and other professionals. Each professional brings his or her particular expertise to the team, collaborating on a plan of care and treatment for each patient, based upon his or her individual needs and conditions.

Caring for the family

The Critical Care Team provides support for families of critically ill patients. Our care team is available to you, including counselling and chaplain services. We have a private consultation room for meeting with doctors, clergy and other care team members. And we also have a large, comfortable waiting room equipped with a kitchen and washrooms for families to use.

Our commitment to you

We know that being in the Critical Care Unit, or having a relative in the Critical Care Unit, can be a frightening and sometimes overwhelming emotional experience. You want to know what is happening and what to expect. As an important part of our care, we try to make ourselves as accessible to you as possible, listen to your concerns and answer your questions. We consider you a team partner and will communicate with you on your relative’s condition, changes and ongoing plans.

Visitor Information

During this very stressful time, family and significant others are important to the patient’s well-being. To help us maintain the high level of care for your family member and for confidentiality reasons, we ask that you do not visit during shift changes from 6:45 a.m. to 7:45 a.m. and 6:45 p.m. to 7:45 p.m.

Rest is an important aspect of the healing process. As the patient’s condition changes, the best visiting times may change. The patient’s nurse will plan with you the best times to visit.

The Critical Care family waiting room is available to provide a comfortable waiting area for families. There are many reasons why you may have to wait in the Family Lounge to visit your family member, including:

  • The patient is busy receiving care from the nurse;
  • Procedures or tests are being done at the bedside;
  • The patient is away at a test;
  • The patient is resting.

Patient Resources & Information available to you in the family waiting room:

  • Infection Prevention (info sheet)
  • Ventilator Fact sheet
  • Keeping Your Loved One Safe (info sheet)
  • Continuous Renal Replacement Therapy fact sheet
  • Lung Surgery Booklet

Contact

Oshawa

Phone: 905-576-8711

Bowmanville

Phone: 905-623-3331

Directions

Oshawa

From Hospital Court, enter through revolving doors closest to the Emergency Department. Turn right at the end of the entrance hall and take your first right through a set of doors. To your immediate right is an elevator. Take this elevator to the second floor. Once upstairs, you will have to call the unit from the family room for access.

Bowmanville

From the main entrance, take the elevators to the first floor. Turn left out of the elevator and left again toward the Medical/Surgical Nursing Station. Buzz in to access this secure unit.