Release of Your Personal Health Information (Health Records)

Lakeridge Health is committed to protecting patient privacy and places the highest value on maintaining the confidentiality and security of personal health information (PHI). We’re proud to partner with six other hospital organizations in the Central East region to provide patients with a single, unified digital health record through the Epic Clinical Information System.  For more information about how we collect, use, and disclose your personal health information, please see our Privacy Notice.

If you would like to request access to your personal health information (health records) please contact our Release of Information (ROI) Specialists via the contact information below.

For copies of your health records, a fee of $30 applies for up to the first 20 pages. Additional copies will be an additional $0.25 per page.

You can also access your health records through our free, secure, online patient portal, MyChart Central East Ontario. To sign up for MyChart Central East Ontario click here.

To submit a request for correction to your personal health information, please contact our Privacy Office at (905) 576-8711, ext. 32757 or ext. 34367.

Request to Access Personal Health Information Form (to request copies of your own health records or when acting on behalf of another individual)

Consent to Disclose Personal Health Information Form (to share your health records with someone other than yourself)

Completed forms can be submitted by one of the following options:

Via email, in person, or by fax using the location and numbers listed below.


Oshawa Hospital: G Wing, B2, Room 010

How to Contact Us

Contact our Release of Information Specialists for more information about access and disclosure of your personal health information.

Ajax Pickering Hospital

Phone: (905) 683-2320 ext. 11391

Fax: (905) 428-5292

Bowmanville/Oshawa/Port Perry/Whitby Hospitals

Phone: (905) 576-8711 ext. 32768

Fax: (905) 721-4753

Durham Regional Cancer Centre

Phone: (905) 576-8711 ext. 34519

Fax: (905) 721-4753