Rapid Access Addiction Medicine (RAAM)

What is the RAAM Clinic?

The Rapid Access Addiction Medicine (RAAM) clinic offers fast access to quality care for people living with alcohol and opioid-related addictions. The RAAM can also assist those who are currently taking prescription opioids for pain and want information or help with withdrawal management programs. The RAAM team has experience treating those who are struggling with substance use and understands the barriers associated with seeking help. Services include medical treatment and counselling services without a doctor’s referral.

NEW: Virtual RAAM

The Virtual RAAM is open Monday to Friday from 9:00 a.m. to 11:00 a.m. No appointment is necessary. Through this online portal, an Addictions Counsellor will assess a client’s needs and goals and coordinate a service plan. This may include referrals to counselling and withdrawal management programs or in-person appointments. The Virtual RAAM will complement the traditional, in-person clinic at Pinewood Centre.

Click to access the Virtual Rapid Access Addiction Medicine Clinic

In-person RAAM Appointments

Appointments for the in-person RAAM will take place at Pinewood Centre, 300 Centre Street South, and can be booked by calling 905-721-4747, extension 37226. An Addictions Counsellor will call you back. The Pinewood Centre RAAM is also available for walk-in appointments from 9:00 a.m. to 11:00 a.m. Monday to Friday.

The RAAM clinic helps people with alcohol, opioid, or other drug-related addictions by providing:

  • Assessment of substance use disorders and review of treatment options.
  • Medications for alcohol and/or opioid use disorders.
  • Overdose prevention education and take-home Naloxone kits.
  • Referrals to Pinewood Centre addiction services and other services, as needed.
  • Management of alcohol and opioid withdrawal.

RAAM Clinics help manage addictions and offer quick access to quality care, which reduces the impact on the number of opioid overdoses that are being managed in hospital Emergency Departments.

Our RAAM clinic is part of Ontario’s strategy to prevent opioid addiction and overdose. Lakeridge Health is leading the Opioid Strategy Action Group.

Oshawa RAAM Clinic


Walk-in Clinic: Monday-Friday, 9:00 a.m.-11:00 a.m.

Virtual RAAM Clinic available by scanning via QR Code below or by visiting https://lh.accessraam.ca/

Services can also be booked by appointment.

300 Centre Street South, Oshawa ON

Telephone: 905−721-4747, extension 37226

Note: The RAAM clinic is closed on all statutory holidays


Referral Options

  • Call 905-721-4747 ext. 37226 for an appointment
  • Fax: 905-723-8139
  • Lakeridge Health Order Entry (RAAM)