Surgery & Clinic Information for Patients

COVID-19 List of Post-Poned Services
(Last updated: May 22, 2020)

On March 15, Christine Elliott, Deputy Premier and Minister of Health, released an official statement asking all Ontario hospitals to ramp down elective surgeries and other non-emergency clinical activity. As the number of COVID-19 cases rise in Ontario, this is an important step in containing the spread of the virus and preserving system capacity to care for our most vulnerable patients.

To ensure we can meet the needs of the most acute patients, we will proceeding only with emergency and other priority surgeries. This will allow us access to inpatient beds and critical health care providers as the outbreak evolves. We are regularly re-evaluating our situation and will reschedule non-urgent surgeries as soon as we are able. Please check this page regularly as updates will be made.

Please Note: For your safety, Lakeridge Health currently has a no visitor policy. The no visitor policy also applies to our outpatient clinics. This means you cannot have a family member or friend come with you to your appointments. This is a hospital policy in place because of COVID-19. Talk to a member of your healthcare team if you have any questions.

--------------------------------------

Diagnostic Imaging

Elective, non-urgent, diagnostic imaging services that have been temporarily deferred will be rescheduled in alignment with direction from Ontario Health and evidenced-based best practice. Services impacted are listed below.  As restrictions associated with the COVID-19 pandemic are lessened, incremental restoration of elective services will occur. 

As of May 11, partial restoration has been implemented for CT and MRI services, commencing with originally deferred exams and additional referrals in order of receipt and priority.

  • X-ray
  • Computerized Tomography (CT) *
  • Magnetic Resonance Imaging (MRI) *
  • Ultrasound (U/S)
  • Mammography
  • Interventional Radiology (IR)
  • Nuclear Medicine (NM)
  • Bone Mineral Densitometry (BMD)
  • Echo-cardiology

-------------------------------------- 

Surgery

All non-priority cases are currently delayed. If you have any questions about your surgery, please call your surgeon’s office to speak with a member of the care team.

Oshawa Hospital

  • Operating Room – Emergency surgery, high priority cancer cases and time sensitive non-emergent cases will continue
  • Pre-op Clinic – Reduced and telephone visits only
  • Endoscopy – Emergency cases and high priority endoscopy patients will continue
  • Fracture clinic (orthopeadic/plastics) – Time sensitive cases only and select telephone consultations
  • Outpatient Department (Minor Treatment Hall) -  open for high priority and time sensitive cases
  • Colposcopy – Open for high priority and time sensitive cases

Bowmanville Hospital

  • Operating Room – Emergency surgery and high priority and time sensitive cases non-emergent cases only
  • Pre-op Clinic – Reduced and telephone visits only
  • Eye laser clinic - Closed 

Port Perry Hospital

  • Operating Room – Emergency surgery only, high priority and time sensitive cases non-emergent cases started week of April 27
  • Pre-op Clinic – Reduced and telephone visits only 

Ajax/Pickering Hospital

  • Operating Room – Emergency surgery and high priority non-emergent cases only
  • Pre-Op Clinic - reduced and telephone visits only
  • Endoscopy – Emergency cases and high priority endoscopy patients will continue
  • Ambulatory Care Unit (ACU)
    • IV clinics - IVIG / Blood transfusions - reduced
    • Urgent medicine rapid referral - reduced
    • Urgent neurology - virtual calls only
    • Infectious Disease - prioritized urgent clinic visits only
  • Fracture clinic (orthopeadic/plastics) – Time sensitive cases only and select telephone consultations
  • Shoulder Clinic – Telephone and video visits only
  • Rapid Assessment Clinic – Doing phone visits
  • WSIB – Telephone visits only 

--------------------------------------

Mental Health Program and Pinewood Centre

  • New clients are being admitted into all outpatient services.
  • Our Outpatient Mental Health, Pinewood Centre and Child Youth and Family Program services are being provided virtually through the telephone and Microsoft Teams.
  • 905-721-4747 is the new centralized access line for Community Mental Health and Pinewood Centre services.
  • The Rapid Access Addiction Medicine (RAAM) is open, by appointment, at our Pinewood Centre 300 Centre Street location. Please call 905-721-4747 ext 37226 to leave a message and calls will be returned the same day.
  • We also have a new COVID-19 Mental Health & Addictions (MH&A) Clinic, a phone-based support and counselling service designed to help callers recognize and respond to the effects of COVID-19 on their mental health and substance use concerns. The Virtual COVID-19 MH&A Clinic will also help callers with health alternatives, such as coping strategies, mindfulness exercises and anxiety management skills related to substance use, gaming/gambling and mental health issues that are often associated with stress and isolation.  To access the Clinic, individuals may call 905-440-7534, Toll-Free 1-833-392-7363, internally, extension 37534. The Clinic is staffed Monday to Friday 9:00 a.m. to 4:00 p.m.

--------------------------------------

Lakeridge Health Clinics

Multi Care Kidney Clinic (MCKC)

  • Clinic reduced to only urgent on-site visits after review by the team and Nephrologist
  • All other visits are telephone consultation and some virtual visits 

Home Hemo Dialysis and Home Peritoneal Dialysis Clinics

  • Clinic reduced to only urgent on-site visits
  • On-site training for both Home Hemo and Home Peritoneal Dialysis remains open
  • Telephone consultation continues and some virtual visits

General Nephrologists Clinics

  • No on-site visits
  • Patients will continue to have follow up telephone consults with their Nephrologist 

Women’s & Children Clinics

  • Paediatric Assessment and Referral Clinic (PARC) - Reduced
  • Paediatric Allergy Clinic (PALC) - Cancelled
  • Follow Up Neonatal Clinic (FUNN) - Cancelled
  • Paediatric Feeding Clinic - Cancelled
  • Paediatric Cardiology Clinic - Cancelled
  • Paediatric Pre-Op and Day Surgery Clinics - Cancelled 

Cardiac Diagnostics

  • Pacemaker- Reduced services - limited to patients nearing the end of battery life and newly implanted
  • Holter Monitoring & Stress testing - Reduced services- limited to high priority testing
  • Metabolic Testing for Cardiac Rehab – Postponed 

Diabetes Education Program

  • Telephone consultation 

Centre for Complex Diabetes Care

  • Telephone consultation 

Stroke Prevention Clinic

  • This clinic is closed for on-site patient visits. All new patients and patients requiring follow up will receive either a telephone contact or a virtual visit. 

Stroke Follow Up Clinic

  • Clinics have been cancelled for March and April. 

Geriatric Assessment and Intervention Network (GAIN) Clinic

  • This clinic is closed for on-site patient visits. All current patients have received or will receive a follow up telephone consult. The clinic is now offering virtual visits for both new patients or follow-ups.
  • Currently, new initial assessments are being completed either by phone or virtually based on the patient preference and technology available.
  • Patients currently on the Behavioral Supports Ontario (BSO) roster are being contacted by telephone by our Registered Practical Nurse to follow-up and address any issues. 

Respiratory Rehabilitation Clinic

  • Closed to on-site patient visits.
  • Patients to receive (or have received) telephone consults. 

Lakeridge Health Ajax Pickering Hand Clinic

  • Open with reduced services: Post-op surgeries, fractures
  • Continued support of fracture and plastics clinics
  • Telephone consults where appropriate 

Lakeridge Health Whitby Neurological Rehabilitation Clinic

  • Open with reduced services
  • Telephone consults where appropriate 

Hand Clinic (Rossland Road) and Physiotherapy Clinics Lakeridge Health Bowmanville and Lakeridge Health Port Perry

  • Open with reduced services: Post-op surgeries, fractures
  • Continued support of fracture and plastics clinics Oshawa
  • Telephone consults where appropriate 

Clinical Genetics Clinic

  • Open and continuing to provide care
  • All incoming referrals are being triaged - only priority patients are being given appointments
  • If you have previously been given an in person appointment, we may call to reschedule it or to change it to a telephone or virtual visit. This will only be done if it is the right option for your care. 

--------------------------------------

Durham Regional Cancer Centre (DRCC)

  • The Durham Regional Cancer Centre is open and continuing to provide cancer treatments.
  • You will be asked COVID-19 screening questions when you come to the hospital or cancer centre. It is important you answer these screening questions truthfully. This allows your health care team to safely plan for the next steps in your care. We have a plan in place to keep you safe during the COVID-19 pandemic.
  • Some appointments may be rescheduled or a time may be set for a telephone appointment with your healthcare team. This will only be done if it is the right option for your care and treatment.
  • You need to check in at one of the cancer centre computers before your appointment.
  • If you are feeling unwell, please call a member of your healthcare team before you come for your appointment. You will have been given the number to call your primary nurse or your oncologist's team clerk. Call 1-866-338-1778 / 905-576-8711 and use the extension number you were given. You can reach the main receptionist at extension 33282.
  • For more information about your care and treatment at the Durham Regional Cancer Centre, go to the Cancer Care pages.