Novel Coronavirus (COVID-19)

What you need to know about Novel Coronavirus (COVID-19)What you need to know about the Novel Coronavirus 2019-nCoV


COVID-19 Testing for Durham Region ResidentsWhat's New

Mental Health & Addictions Clinic: We have opened a COVID-19 Mental Health & Addictions (MH&A) Clinic, a phone-based support and counselling service designed to help callers recognize and respond to the effects of the COVID-19 pandemic on their mental health and substance use concerns. The Virtual COVID-19 MH&A Clinic will also help callers with health alternatives, such as coping strategies, mindfulness exercises and anxiety management skills related to substance use, gaming/gambling and mental health issues that are often associated with stress and isolation. To access the Clinic, individuals may call 905-440-7534, Toll-Free Letters to the Community1-833-392-7363, internally, extension 37534. The Clinic is staffed Monday to Friday 9:00 a.m. to 4:00 p.m. Please Note: If you are looking to
be screened for COVID-19, please visit this page.

Self-Monitoring, Home Isolation & Protecting Yourself

For more fact sheets related to COVID-19, visit Public Health Ontario and/or the Ontario Medical Association.

COVID-19 Multilingual Information

The Ministry of Health information sheets (bottom of their page) are available in multiple languages, including:
French || Urdu || Tamil || Persian (Farsi) || Simplified Chinese || Spanish

View our COVID-19 Indigenous Resources pageVisiting Information

Lakeridge Health is committed to the safety of our patients, staff and the community. Visiting is now restricted and allowed only for our most vulnerable patients and only in extenuating circumstances. Please speak to the health care team if you have questions about visiting your loved one. This change is difficult for patients and for families, and we appreciate how hard it can be to not see your loved ones. Lakeridge Health is supporting and encouraging virtual and telephone calls as visiting and socialization is an important part of healing. Here are a couple programs that will enable you to reach out to your loved one: 

  • PPE Needed web buttonVirtual Connections - Through a hospital mobile device, you can connect with your loved ones virtually with a face-to-face visit. Before you begin, please review the Guide to Getting Started and then call 905-433-4429. You will be connected to an “Operator” at Lakeridge Health who will support your virtual connection with your loved one. This service is available Mondays through Fridays from 11 a.m. - 9 p.m.
  • Email a Patient - A free service where you can send a personalized electronic message that will be printed and read to your loved one. 

Read more about our Visiting policy: Information for our Patients, Families and Community about our No Visitor Policy

SharePoint Online for StaffScreening when Entering

For those able to visit within the visitor protocols, we are screening at all entrances of Lakeridge Health hospitals to ensure everyone entering is well and free of illness.  This includes all of the Lakeridge Health team. Anyone who is unwell will not be allowed to enter the hospital as ultimately this protects everyone.

Surgery & Clinic Information for Patients

To ensure we can meet the needs of the most acute patients, we are proceeding only with emergency and other priority surgeries. This allows us access to inpatient beds and critical health care providers as the outbreak evolves. We will reschedule non-urgent surgeries as soon as we are able.
>> Surgery & Clinic Information for Patients

Personal Protective Equipment Needed & Other Ways to Help

We are accepting hand-made headbands and scrub caps with buttons, made of fabrics that can be laundered, and plastic ‘ear savers’. We are also accepting donations for specific commercially produced and hospital grade Personal Protective Equipment (PPE) from physicians, dentists offices and other industries. We will also graciously accept individually packaged, commercially prepared foods for our team members. For health and safety reasons, we are not accepting buffet-style items like a whole pizza, but individually bagged pizza slices are acceptable.
>>Click here for a list of our needed PPE & other ways to help

Other News

Other Resources

Phone Numbers

  • Durham Region Health Department at 905-668-2020 or 1-800-841-2729
  • Telehealth Ontario at 1-866-797-0000
  • Government of Canada COVID-19 Information Services at 1-833-784-4397