Novel Coronavirus (COVID-19)

COVID-19 Updates for Lakeridge Health

COVID-19 Testing for Durham Region Residents

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COVID-19 Assessment Centres Open for Durham Region Residents

Durham Region COVID-19 Assessment Centres provide testing and assessment for individuals in Durham Region. Refer to the Ministry of Health's COVID-19 Reference Document for an updated list of symptoms. COVID-19 Assessment Centres are by appointment only. Community members with potential COVID-19 symptoms or who feel they need to be assessed for COVID-19 should fill out the online assessment form.

For individuals who are unable to complete an online form, please call your community Doctor or the Durham Region Health Department for assistance with completing the form. Durham Region Health Department can be reached at 905-668-2020 or 1-800-841-2729.

Once you submit the form, you will receive an email from the COVID-19 Assessment Centre with your appointment time, location and directions. Booked appointments enable the Centres to provide the right care and safety for patients and staff by supporting the important principle of social distancing. Please make sure to check your email (including your junk folder) often after submitting the form for your appointment time.

Please Note: No walk-ins are accepted. Please complete the web form to start your assessment. If you arrive at the Centre without a booked appointment, you will be directed to the online form.

Please Note: Two (2) new assessment centres are opening July 29 in Bowmanville and Aug 4 in Port Perry.

* If you are having difficulty breathing or chest pain, please call 911 or go to your local emergency department.

Letters to the Community

Self-Monitoring, Home Isolation & Protecting Yourself

Information for Health Care ProvidersFor more fact sheets related to COVID-19, visit Public Health Ontario and/or the Ontario Medical Association.

Visiting Information

(Last Updated: June 30)

Lakeridge Health is committed to the safety of our patients, staff and the community. While we have entered a new phase of the pandemic with re-opening of the Province and the gradual resumption of health care services, there is still a need to mitigate COVID-19 risks to everyone while balancing the mental, physical and spiritual need of our patients for their quality of life. While visitor restrictions remain in place, Lakeridge Health continues to plan safe ways to welcome family presence back.  Please refer to the updated Frequently Asked Questions page for more information. Please speak to the health care team if you have questions about visiting your loved one.

To assist any family and friends looking to connect with their loved one, Lakeridge Health is supporting and encouraging virtual and telephone calls as visiting and socialization is an important part of healing. Here are a couple programs that will enable you to reach out to your loved one: 

  • Virtual Connections - Through a hospital mobile device, you can connect with your loved ones virtually with a face-to-face visit. Before you begin, please review the Guide to Getting Started and then call 905-433-4429. You will be connected to an “Operator” at Lakeridge Health who will support your virtual connection with your loved one. This service is available Mondays through Fridays from 11 a.m. - 5 p.m.
  • Email a Patient - A free service where you can send a personalized electronic message that will be printed and read to your loved one.

Read more about our Visiting Restrictions: FAQs about Visiting Lakeridge Health

Screening when Entering

For those able to visit within the visitor protocols, we are screening at all entrances of Lakeridge Health hospitals to ensure everyone entering is well and free of illness. This includes all of the Lakeridge Health team. Anyone who is unwell will not be allowed to enter the hospital as ultimately this protects everyone.

Surgery & Clinic Information for Patients

Though we have always maintained emergency surgery, and resumed priority cancer and non-cancer surgeries, we have also been busy planning to resume some elective surgeries. We started with some elective cases the week of June 12. Continued ramp up must be done carefully over the next several months. We will increase the number of elective surgeries as fast as we can safely do it. However, if cases of COVID-19 begin to rise in the region and in our hospitals, we may be forced to reduce surgeries once again. We are regularly re-evaluating our situation and will reschedule non-urgent surgeries as soon as we are able. Please check Surgery & Clinic Information for Patients regularly as updates will be made.

PPE Needed web buttonPersonal Protective Equipment Needed & Other Ways to Help

We are accepting donations for specific commercially produced and hospital grade Personal Protective Equipment (PPE) from physicians, dentists offices and other industries. We will also graciously accept individually packaged, commercially prepared foods for our team members. For health and safety reasons, we are not accepting buffet-style items like a whole pizza, but individually bagged pizza slices are acceptable.
>>Click here for a list of our needed PPE & other ways to help

COVID-19 Multilingual Information

Other News

Other Resources

COVID-19 SharePoint Online for StaffPhone Numbers

  • Durham Region Health Department at 905-668-2020 or 1-800-841-2729
  • Telehealth Ontario at 1-866-797-0000
  • Government of Canada COVID-19 Information Services at 1-833-784-4397