Orchard Villa COVID-19 Updates

Improving Outcomes for Residents

Last Updated: September 12, 2020

Working in collaboration with Southbridge Care, Lakeridge Health will assume temporary management of Orchard Villa Long-Term Care Home effective June 12, as directed by the Government of Ontario for the next 90 days.

This role builds on the support that Lakeridge Health has been providing since the April 21 Order from Durham Region Medical Officer of Health, Dr. Robert Kyle. Under the Ontario Health Protection and Promotion Act, Lakeridge Health was asked to lead the monitoring, investigating and responding to the outbreak. In this capacity, Lakeridge Health will work with the leadership of Orchard Villa to ensure that the appropriate policies and procedures are in place to better respond to future outbreaks enabling the safest care for residents and staff.

• Updated Visiting at Orchard Villa Long-Term Care & Retirement Home
• Lakeridge Health is working in partnership with Southbridge Care Homes to support the work at Orchard Villa https://news.ontario.ca/opo/en/2020/05/ontario-taking-action-at-high-risk-long-term-care-homes.html

Updates for Families

• Letter for Families (September 12)
• Letter for Families (September 1)
• Letter for Families (August 25)
• Letter for Families (July 31)
• Letter for Families (July 16)
• Letter for Families (July 13)
• Letter for Families (June 30)
• Letter for Families (June 21)

  • Visiting Orchard Villa

• Letter for Families (June 12)
• Letter for Families (June 5)
• Letter for Families (May 30)
• Letter for Families (May 23)
• Letter for Families (May 15)
• Letter for Families (May 7)
• Letter for Families (April 29)

News Releases

• Lakeridge Health Assumes Day-to-Day Operations of Orchard Villa

• COVID-19 Outbreak Declared Over at Orchard Villa Long-Term Care and Retirement Home

• Progress continues to resolve the outbreak and support residents at Orchard Villa (May 5)

• Canadian Armed Forces Medical Team to Begin Supporting Care at Pickering’s Orchard Villa Long-Term Care Residence (April 28)
• Headway Continues to be Made Against COVID-19 Outbreak at Orchard Villa (April 26)
• Enhanced COVID-19 Outbreak Response Plans underway at Orchard Villa (April 25)
• Lakeridge Health Update on Orchard Villa COVID-19 Outbreak (April 24)
• Durham Region Medical Officer of Health issues an Order to Orchard Villa and to Lakeridge Health to address COVID-19 outbreak (April 22)

Statement on Canadian Armed Forces Report

On May 26, the Canadian Armed Forces provided a report on the state of long-term care in Ontario to the provincial government. Coverage included Orchard Villa. Below is a statement on the report from Lakeridge Health.

Lakeridge Health Statement on Canadian Armed Forces report about Long-Term Care Homes

Orchard Villa had been managing a COVID-19 outbreak for almost two weeks before a team from Lakeridge Health was brought in to support them. 

Lakeridge Health took immediate actions to begin to manage the outbreak at Orchard Villa when it arrived on site in late April. These included adding dozens of frontline providers to support care to residents along with initiating decontamination (deep cleaning), infection prevention and control measures and ongoing staff education and training on the use of PPE.

We are proud of the dozens of Lakeridge Health hospital staff who voluntarily stepped in to support this important work alongside the Canadian Armed Forces and the Orchard Villa team. 

Together, we have made strides at process improvement, education and re-education to manage the outbreak and put the supports in place to provide the best possible care to residents.

Contacts

Families with questions, please contact Lakeridge Health’s Patient Experience Team:

• Phone: 905-576-8711 ext. 32489
• Email: OrchardVilla-PatientExp@lh.ca

Media and other public inquiries, please contact Lakeridge Health Communications:

• Email: communications@lh.ca

Photos of COVID-19 Response