Building For The Future

As Lakeridge Health evolves as a five-hospital regional system of acute care, we must ensure we can meet the health care needs of the communities we serve today and into the future.

To help guide how and where health care services will be delivered over the next 20 years and beyond, Lakeridge Health is developing a Master Program and Plan, which is a roadmap for the future of care delivery in Durham Region.

This is an exciting and rare opportunity to shape the delivery of future health care services in our communities - and we need your help!

Watch this page as the content is updated often.

How We Have Engaged the Community

About  Us

Lakeridge Health is a five-hospital health system with hospitals in Ajax, Bowmanville, Oshawa, Port Perry and Whitby and more than a dozen community health locations across Durham Region. Home to the R.S. McLaughlin Durham Regional Cancer Centre, Lakeridge Health also provides regional mental health, eye care and nephrology services.

We have four acute care hospitals in Ajax, Bowmanville, Port Perry and Oshawa, with Emergency Departments and a specialty-service hospital in Whitby that specializes in comprehensive rehabilitation, complex continuing care and nephrology services.

With a team of more than 5,000 staff and 650 doctors, Lakeridge Health provides safe, quality care to residents from across Durham Region. 


What is a Master Program?

The first step in the process is the development of a Master Program. A Master Program identifies what acute care programs and services are required to meet the needs of the community over the next 5, 10 and 20+ years and where those services should be located. In other words, the Master Program takes our present programs and services and factors in expected changes to determine demand needs.

What is a Master Plan?

The second step is the development of a Master Plan. The Master Plan builds on the Master Program information to create a blueprint for construction and development of the facilities needed to deliver the programs and services. It involves evaluating the condition and capabilities of our existing buildings, defining the long-term development strategies, and outlining the sequencing of site development to support the future delivery of acute care services. This process will take place until Spring 2019, at which time the Stage 1 Master Plan is planned to be submitted to the Ministry of Health and Long-Term Care.

Community Engagement - Join the Conversation!

If you live and work in Durham Region, we want to know what you think about the way we provide hospital services today, and how we can make them even better in the future. Your input will help us develop and set key priorities, while helping us build even stronger relationships with the communities we serve.

Our community engagement activities will focus on gathering information from people who work at Lakeridge Health, those involved in the health delivery system, and from people who live in Durham Region to inform the Directional Plan and Master Plan.

Given these objectives, we are paying close attention to how we engage people. The following are some of principles guiding our approach to the consultations:

  • We will have accessible, safe, and inclusive conversations
  • We will treat people with dignity and respect, and appreciate diverse perspectives and experiences
  • We will actively listen to people and seek to understand their perspectives
  • We will not judge, critique or assess responses but take what people share at face value
  • We will treat your responses confidentially 
  • We will communicate openly, often and with purpose


How We Have Engaged the Community

There were many opportunities for members of the community to provide feedback:

Public Survey

The survey is now closed. Thank you to all who took the time to provide your feedback.

Telephone Town Halls

Telephone Town Halls have now been completed. Thank you to all who joined us by phone or through our live stream online.

To listen to the recording of the telephone town hall and for a list of answers to the questions asked during the events, click here.

We also reached out to groups not typically engaged in public forums to ensure we heard their voices too through community consultation sessions. And of course, we engaged our physicians and staff at Lakeridge Health to hear what they had to say as well about where we need to plan for the future.

To find out more about Lakeridge Health’s Master Plan, keep watching us here and on Facebook and Twitter.

Here's how your input will be used:

All of the feedback received during the consultation process will be analyzed and summarized into themes. It will be used, along with several other sources of information, such as demographic forecasts, to help develop the Master Program and Master Plan.

  • We will treat your responses confidentially 
  • We will be open to whatever feedback participants provide, rather than testing specific models
  • We will communicate openly, often and with purpose

Here's how you will be kept informed:

We will update you throughout the process about how you can get involved as well as where consultations are taking place. To stay informed, follow us on Facebook and Twitter.

Have Questions?